Navigating COVID-19

COVID-19 Protocol

FOOD PREP PROTOCOLS

  • Ongoing education to all employees on safety and best practices
  • Closely monitoring symptoms of employees via temperature checks and daily health screening
  • All kitchen and warehouse employees must wear non-latex disposable gloves at all times with frequent replacement
  • Constant cleaning of kitchen surfaces with alcohol-based products
  • Frequent handing washing throughout the day at contact-free hand washing stations in kitchen and warehouse with antibacterial soap and alcohol-based hand sanitiser
  • No outside visitors and internal staff are allowed in the food production areas

DELIVERY PROTOCOLS

  • Maintain time and temperature controls
  • Delivery drivers/riders will sanitise all vehicles after every delivery
  • Hand sanitising products stocked on all of our bikes and vans
  • Pre-wrapped single-use utensils provided
  • Contactless deliveries available
  • Delivery drivers/riders must wear masks covering mouth and nose

ON-SITE PROTOCOLS

  • All service locations (stations, bars, coat check etc.) will have hand sanitizer and additional gloves available for all employees
  • All food items can be served in individual portions in their own vessel
  • All beverage items will be served in individual portions by an employee. Any accompaniments (garnish, straw, cocktail items etc.) will be either single-use or served by the employee.
  • No plate, glass or vessel will be reused or refilled